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Frequently Asked Questions

Shipping

Where do we deliver to?

How much is it for delivery?

How long will my order take to process?

Why my purchases don't come in one package?

Return Policy

Can I return an unwanted item?

I have received the wrong item

My item was damaged in transit

Payments

What payment methods do you accept?

What currency are you using on your website?

Data & Privacy

Why are you holding my personal data?

How did we obtain this data?

Why was the data originally gathered?

How long will we retain it?

How secure is it, both in terms of encryption and accessibility?

Do we ever share it with third parties and why do we share it?

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